- When will my delivery arrive?Each product has its own individual estimated delivery date. Please see the product page of the product you’re interested in to obtain this information.
- Is my payment secure? Yes, your payment is secure. Our website is SSL protected – you should see a small padlock icon in the address bar.
- I need advice on a product. What do I do?
Get in touch and we’d be happy to help! You can:
Email us at firstname.lastname@example.org
Call us on 01980 669900
Send us a Facebook message at https://www.facebook.com/FencingEssentials
DM us on Instagram at https://www.instagram.com/fencingessentials/
- Can I collect my order?
Of course! All our products are eligible for free collection from our showroom. Our address is:
Mills Way Centre
- Where do you deliver to? We can deliver almost all our products across the mainland UK. The only exception to this is concrete products, which are only eligible for delivery within our local delivery zone due to concrete’s tendency to crack during transit. Find out whether you’re within our local delivery zone on our Delivery page.
- How much will it cost to deliver my order?The cost of delivery for your order depends on what you’re ordering and where in the country you are. Please see our Delivery page for more information.
- Is your timber ethically sourced? Yes - all our timber either comes from a FSC or PEFC Certified Source.
- Do your products come with a guarantee or warranty? Many of our products do come with a guarantee or warranty yes. Please see the ‘Specification’ tab on the product page of the product(s) you’re interested in.