Delivery

We are based in Amesbury, Wiltshire but we deliver to the mainland UK. The delivery options vary with your location, order size, and ordered items. At checkout the cheapest option will be automatically selected for you, to get you the best price!!


Delivery Options 

 

Local delivery 

We offer delivery to the SP4 postcode at £4.99 on orders below £50, then over £50 delivery is completely free.


Standard delivery

We offer standard delivery at £24.99 up to £300 and over £300 it is completely free!! The standard delivery option is typically for larger items, larger orders and concrete items.

The standard delivery option is available to several postcodes surrounding our showroom. The postcodes which are covered are: SP1, SP2, SP3, SP5, SP6, SP7, SP8, SP9, SP10, SP11, BA9, BA10, BA11, BA12, BA13, BA14, BH22, BH24, BH31, SN8, SN9, SN10, SN11, SN12, SN13, SN14, SN15, DT10, DT11, RG14, RG17, RG20, RG21, RG22, RG24, RG28, SO20, SO21, SO22, SO23, SO43 AND SO51.


Concrete outside this zone

If you’re outside of this zone, delivery of all concrete items is not available. Concrete is prone to cracking during transportation, and we know how important it is that you receive undamaged goods. Therefore, we only guarantee concrete delivery within our local delivery zone - we know to take extra care with concrete but can’t guarantee the same level of care when sending concrete via an external courier. Check the delivery information on the product itself to see whether the concrete product is eligible. You can, however, collect free of charge.


Large items outside this zone 

If you’re outside of this zone, we will send the item via a different courier that specialises in sending larger items. We will need to acquire a bespoke quote in this case, so if you’d like to purchase this item, please get in touch by calling us on 01980 669900 or emailing us at info@fencingessentials.co.uk. Your order will then be completed over the phone. You can also collect free of charge.


Courier delivery 

This delivery option is available to any mainland UK postcode, although some larger products and concrete products aren’t available for courier delivery. If your order is eligible, then we will send it by courier which is available for £4.99 for smaller products and £14.99 for larger products up to the order value of £150. Over £150, the delivery will be FREE.


Dropship items 

Dropship products are sent directly to the delivery address you enter at the checkout. These items are delivered for FREE to any mainland UK postcode. If you wish to collect a dropship product, please select 'Click and Collect' at the checkout and we will have the item delivered to us instead. You can collect free of charge.


Click & Collect

If you are able to get to our showroom, click and collect is FREE. Just call us on 01980 669900 or email us at info@fencingessentials.co.uk to arrange a time to pick up your order.



General Delivery Information


Kerbside Delivery

Delivery is to the side or kerbside of wherever the delivery lorry can park, and goods will be stacked as neatly as possible. The driver cannot carry goods into your property or past the building line due to insurance guidelines.


Access Difficulties

Should there be any access difficulties (narrow lanes, steep drives etc), please inform us upon ordering so that an appropriately sized vehicle can be allocated to your order.


Estimated Delivery Dates

We aim to deliver orders as soon as is possible, but in some instances this can be up to 7-14 working days from the order being placed. Delivery times may be lengthened due Bank holidays, seasonal demand, suppliers stock and supply chain shortages.  We will try our best to meet estimated delivery dates, but we will not be held responsible if there is a failure to deliver by the estimated date.


Booking Tradesmen

We strongly recommend that you do not book tradesmen until your order has been received and checked by you.


Number of Deliveries

We endeavour to make one single delivery to you wherever possible, so for orders consisting of multiple items, the longest lead time will apply to the entire order. If part of the order is a dropship item, one single delivery will not be possible.


Checking Your Delivery

You are responsible for checking your delivery against the Fencing Essentials delivery note. We cannot be held responsible for any third-party charges for deliveries not received or not checked upon receipt. All delivery discrepancies must be reported to Fencing Essentials within 3 days of receipt of your order – please email info@fencingessentials.co.uk or call us on 01980 669900.


Lifting

The recipient of the products is responsible for any additional lifting once the delivery has been made.